WORKSHOP PROMOTIONS:


Heart Intelligence Training (New)

(A) Behavioral Skills Workshop
(B) Quality Management and Operational Efficiency Workshop
(C) Talent Management Workshop
(D) Employing the Right People - Recruitment Planning Workshop


Workshop Contents:

(A) Behavioral Skills Workshop: 

1. 7 Habits of Highly Effective People
2. Leadership Paradigm Shift in Perceptions and Sustainability
3. Emotional Intelligence
4. Group Dynamics and Communication Skills

Video: 7 Habits + Emotional Intelligence + Assortment of Award Winning Leadership Films

(B) Quality Management and Operational Efficiency Workshop: 

• Toyota Production System:

1. 5S System (Organization System: Sort-Stabilize-Shine-Standardize-Sustain)
2. Kaizen (Continuous Improvement / R&D)
3. Gemba (The Place)
4. Poka Yoke (Mistake Proofing)

• Operational Efficiency:

1. Project Management: WWWW (Who-What-Where-When)
2. MOD (Manager on Duty): Daily Operational Audit

Video: Toyota Production System

(C) Talent Management Workshop: 

1. Training Administration 
2. Skills Matrix
3. Presentation Skills
4. Succession Planning

Video: Assortment of Award Winning Leadership Films

(D) Employing the Right People - Recruitment Planning Workshop:

1. Sourcing my Team
2. Common Mistakes
3. Steps of Recruitment Process
4. Person Profiling
5. Sample Job Description 
6. Use of questions in the interview situation 
7. Categories of questions 
8. Developing a “Question Bank” for the interview 
9. Suggestions: Interviewing Prospective Employees 
10. Sample Interview Assessment 
11. Behavioral Interview 
12. Stress Interview 
13. Interviewing Techniques: Closed, Leading, and Open-ended Questions 
14. Gather all Required Information 
15. Top 10 Hiring Mistakes 16. Sample: Employment Offer Letter
17. Nine Tips on Checking References 
18. New Employee Orientation

Video: Assortment of Award Winning Leadership Films

• Maximum group of 20-25 delegates per session
• Each delegate gets a certificate and a soft copy of the workshop manual + bonus video